Shaun Edmeston: "We integrate inclusivity throughout the customer journey, ensuring everyone feels understood, supported, and valued"

Shaun Edmeston (Head of Customer Experience, Absa Mauritius) states, "We integrate inclusivity throughout the customer journey, ensuring that everyone feels understood, supported, and valued." In its effort to make banking truly inclusive, Absa Mauritius takes a significant step by launching a dedicated service for hearing-impaired clients. This initiative […]